This is a course about understanding how businesses work, particularly businesses that affect tourism. The learning and assessment is based upon a plan, do and review model of learning. It is important to know that this is a very hands-on type of real life learning, where the student will be involved in all aspects of the business of Tourism.
There are three main parts:
1 Customer service
2 The retail business
3 Retail operations
25% Portfolio based upon the theme of being a customer.
25% Exam with short and long answers based upon running a retail business.
50% Personal projectportfolio showing how you would develop a business.
What can I do afterwards?
Travel representative, trainee tourist guide, conservation assistant, museum curator, cabin crew, apprenticeships in the travel service, marketing and branding, Level 3 courses relating to business, travel and tourism.
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